Terms & Conditions

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Terms & Conditions

Payment:

We accept VISA, MasterCard, American Express, and Discover cards, cashiers/bank checks and US Postal money orders.  Company and personal checks are accepted at the sole discretion of Truth Seeker Productions, Inc.  We do not ship C.O.D.

Orders paid by credit card must be shipped to the billing address of the credit card.  Our checkout payment process crosschecks every card number against its billing address and against cardholder databases, and generates an automatic red flag if things don’t match up perfectly.  Our staff further employs industry-leading fraud prevention measures to protect both you and us.

We reserve the right to refuse any order, for any reason.

Account Terms

All purchases must be Prepaid, unless other you already have an open account with us, or unless an application for credit has been returned.  Our payment terms are Net 10 Days to approved accounts.  Past due invoices are charged 1.5% per month (18% per year) for accounts older than 30 days.

Please call for more information and/or application for credit.  Extension of credit is at the sole discretion of Truth Seeker Productions, Inc.

Product Availability

We stock products at a level that we feel is adequate to meet your needs.  We also drop-ship some products directly from our suppliers.  Most items on the site ship within 1-2 business days, but from time to time, backorders occur.  If you place an order for a product that can not be shipped within the standard timeframe stated on the product page, we will advise you of that as soon as we know of the delay.

Typographic, Photographic & Technical Errors

We do our best to be accurate, but occasionally mistakes do occur.  We are not responsible for any typographic, photographic, and/or technical errors.  Products and packaging depicted may differ from stock available at the time of shipment.

Additional

Online auctions, shady east coast video and photo retailers, theft, and importers make the market for equipment very grey.  Use caution when buying.  Know your dealer.  You don't want to unknowingly buy used, stolen, or non-warranted gear.  We once had a person call to ask whether we could help him switch his Sony camcorder out of the mode that showed menu options in Chinese.

Sorry pal, that camera was made for the Chinese market, and it wasn’t such a good deal after all.

We do not sell returned, used, or demo equipment without telling you. We never sell grey market equipment. You can be assured that you'll receive fully-warranted equipment through factory-authorized channels of distribution.

Price Matching Guarantee

We offer all products that we sell at very competitive prices.  We are restricted in some cases as to the prices we can publish, so please call us before buying anything that we sell, anywhere else. We will match verifiable prices on identical, like condition equipment whenever possible. We may not be able to match prices on other dealers’ special purchase, closeout, discontinued sales, and items denoted demo, used or B-Stock.

We look forward to serving you!