Shipping

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Shipping Policies

Free Ground Shipping

Free Ground shipping is limited to delivery destinations in the Continental United States and to orders of at least $99.95 in product value.  Some very large or very heavy products may incur additional surcharges, and we have noted those on the individual product pages.  For Free Ground shipping, we ship via our choice of UPS, FedEx, or United States Postal Service.

If you need something really fast

Express shipment via UPS and FedEx is also available at an additional cost.  Our site is not yet configured to calculate those charges for expedited shipping. Please call so that we can let you know when your product will ship and how much it will cost.

If you're a resident of Alaska or Hawaii 

Unfortunately, shipments to Alaska and Hawaii do not qualify for Free Ground shipping. We do offer reasonably-priced flat-rate shipping that is calculated at the time of checkout.  Or please call to place your order over the telephone.  We have many satisfied clients in both Alaska and Hawaii. 

International sales

Our site does not permit online purchases for shipment to international destinations.  In some cases, our suppliers may not permit us to ship outside the United States.  Please call +1-614-276-1997 for shipping rates and product availability.  Payment of all import duties are your responsibility.  

If you would like your order shipped to your work address

For fastest order processing, please have us ship your products to the billing address for your credit card.  For your protection, our systems cross-check name, address, and other card detail information in order to protect you and us from unauthorized use of your credit card information.  If you place an order for shipment to a different address, your order might be delayed in order that we can verify the secondary address. 

Only new products

Merchandise is shipped factory-sealed, unless you’re buying b-stock, demo, or used equipment. We, or our shipper (UPS, FedEx, etc.), may occasionally have to break the seal on a carton to verify its contents or inspect for damage.

If you have any questions about shipping

Call us at (800) 747-7301.  Thank you!