MISSION:
Our simple mission is to provide the best possible combination of price, service and satisfaction anywhere. We want to be your only source for professional audio, lighting, video, projection, and music equipment.

PRICE MATCHING GUARANTEE:
We offer all products that we sell at very competitive prices. We are restricted in some cases as to the prices we can publish, so please call us before buying anything that we sell, anywhere else. We will match verifiable prices on identical, like condition equipment. We may not be able to match prices on other dealers special purchase, closeout, discontinued sales, and items denoted demo or B-Stock.

SATISFACTION & RETURNS POLICY:
Our 100% Satisfaction Guarantee We focus on customer service and strive for 100% customer satisfaction. You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding shipping and handling costs, and a 15% restocking fee. If you were provided with free shipping and handling, we will deduct our actual cost of shipping and handling from your refund. If you have to return something because of an error on our part, all shipping costs are on us -- we will pay to return the item to us and to send the correct merchandise to you.

All returned products must be in original condition and packaging; otherwise, additional charges may be applied.

Unfortunately, we cannot accept refunds for custom products and those specially ordered for you. Additionally, certain products cannot be returned because neither we nor our suppliers, can take them back. If you have any questions about whether a product can be returned, please call us.